Self-Guided Excursions

Please arrive 30 minutes prior to your booked time at Belgrave Station (or an alternatively booked starting station). This will allow time for an introduction to your program, toilet stop and snack before boarding the train. We'll have staff and/or volunteers ready to help you organise your group and process payment. Coaches and minibuses can offload students at the designated zone at Belgrave Station.

If you have a student or staff member in a wheelchair, there are limited wheelchair spaces available onboard our heritage carriages. Please call our Bookings team on 03 9757 0700 prior to travelling so that we can assist you in accommodating your needs.

Puffing Billy Railway has a range of accessible facilities available.

Our station platforms are not at the same height as our carriage doors; however, ramps are available to provide easy wheelchair access on many of our Excursion Trains. The wheelchair ramp width is 75cm.

Pathways to Belgrave, Lakeside and Gembrook stations are all wheelchair accessible.

To assist passengers with reduced mobility and to avoid our steep pathway entrance to Belgrave Station, passengers may be dropped off at Gate 4, which is in front of our Belgrave Station building in Old Monbulk Road (map here). The area from the station to the platform is on one level.

The Lakeside Visitor Centre has a Changing Places facility. Please note that there are no accesible toilets available at Menzies Creek station or Museum.

Puffing Billy Education Programs encourage visiting groups to begin their journey at Belgrave Station where they will board the train and disembark at Lakeside Station. We recommend students leave their bags on the bus (if the bus is staying with them for the whole day) before they board the train at Belgrave Station. Students can then get access to their bags ready for lunch at Lakeside. Students can then return their bags to the bus after lunch and continue to explore the Lakeside Visitor Centre, Emerald Lake Park and the Menzies Creek Museum.

If the bus is not staying the students for the whole day, we recommend students carry their bags with them while they journey on Puffing Billy, visit the Lakeside Visitor centre, Emerald Lake Park and Menzies Creek Museum.

Toilets are located at Belgrave, Menzies Creek, Emerald, Lakeside and Gembrook station. The Lakeside Visitor Centre has a Changing Places Toilet available.

Please note, there are no toilets available on board the train itself, so we encourage students to use the facilities before boarding.

• Certificate of Currency
• Child Safe Reporting and Response Procedure
• Child Safe Policy
• Child Safe Code of Conduct
• Schools Rick Management Manual