Puffing Billy Railway
1 Old Monbulk Road
P.O. Box 451
Belgrave, VIC 3160
Phone: + 61 3 9757 0700
Fax: + 61 3 9757 0705
Do you have more questions?
We trust you’ll find the answer to some of your queries here in our Frequently Asked Questions. If your query is not listed, please fill out the inquiry form below and we’ll get back to you as soon as we can.
For general enquiries and bookings, contact our Belgrave office during business hours (9 am to 5 pm AEST) Monday to Friday and from 9 am to 12 pm AEST on Saturdays.
General Information and Bookings: firstname.lastname@example.org
Day Out With Thomas: email@example.com
Great Train Race: firstname.lastname@example.org
Santa Special: email@example.com
Volunteer Opportunities: firstname.lastname@example.org
Donation Request: email@example.com
Media Enquiry: firstname.lastname@example.org
Filming and Photography requests: Read more information about how to obtain permission.
We will aim to respond to your email within five business days of receiving it. Please note that if we need to make complex arrangements for your filming/photographic activity it may take us more than five days to respond to your request and confirm permission.