Puffing Billy Railway is committed to offering an enjoyable experience for everyone and has a range of accessible facilities available for our passengers.

This access statement does not contain personal opinions as to our suitability for those with access needs but aims to accurately describe the facilities and services that we offer all our visitors.


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Prefer to call? (03) 9757 0700

For general enquiries and bookings, contact our Belgrave office during their opening hours:

  • 9.00am – 4.00pm AEST, Monday to Friday
  • 9.00am – 12.00pm AEST, Saturdays and Sundays