Emerald Tourist Railway Board

Photo by Michael Greenhill

The Emerald Tourist Railway Act 1977 (No 9020) established the Emerald Tourist Railway Board (ETRB) with responsibility for the "preservation, development, promotion and maintenance of the narrow gauge steam railway (known as Puffing Billy) and for the operation management and control of the service thereon for public recreational purposes."

The Emerald Tourist Railway Board comprises of the following members:

Read about the Ombudsman Investigation Report here



Download a copy

Download a copy

Download a copy


Download a copy


Download a copy

Policies & Disclosures

As a Public Entity, we are dedicated to upholding and maintaining the highest standards of accountability and integrity.

We operate in accordance with various regulatory standards, which are incorporated into the Emerald Tourist Railway Board’s policies and procedures.

Our various policies, disclosures and compliance standards include but are not limited to:

Our Vision

To excel in Puffing Billy Railway's presentation of a heritage rail experience, which captures both the natural beauty and rich social history of Victoria's Dandenong Ranges.

Our Mission

To restore and operate the Puffing Billy Railway as Australia's premier heritage steam railway, in a safe and efficient, and economically sustainable manner for the ongoing education, benefit and satisfaction of the community, customers and railway stakeholders, including staff and volunteers.

Our Strategic Plan

Puffing Billy Railway's four-year Strategic Plan 2022-2025 is now available for viewing here. The four-year plan is taken from earlier work our predecessors undertook on the Masterplan, broadened to encompass all other fundamental factors.

The plan encompasses everything from preserving the cultural and heritage rail significance, through to safety and support for our most valued asset, our people, more work nurturing our environment and actions like partnerships to ensure a sustainable future for the business.

To view the PDF of Puffing Billy Railway's four-year Strategic Plan 2022-2025, please click here.

Our Gender Equality Action Plan

The Gender Equality Act 2020 is Victoria’s first piece of legislation specifically designed to address gender
inequalities within the workplace. This Act requires that defined entities develop a Gender Equality Action to help
address this issue.

The Emerald Tourist Railway Board (ETRB) operators of Puffing Billy Railway have embraced this opportunity to
publicly articulate our commitment to and outline how we will contribute to the improvement in the status of women
in the workplace and provide a fair and just workplace free of discrimination. Puffing Billy Railway's three-year Gender Equality Action Plan 2022-2025 is available for viewing here.

This is the first time Puffing Billy Railway has critically reviewed workforce data through a gender lens. The GEAP outlines a 4-year action plan including strategies and measures designed to create a firm foundation for gender equality changes with the possibility for more aspirational strategies in the future. While Puffing Billy Railway aspires to the gender equality principles outlined in the Act, this GEAP is reflective of the organisation today; and is the first step of our gender equality journey.

August 2022 - The GEAP has been lodged with the Commission for Gender Equality in the Public Sector.

Acknowledgement Statement

In the spirit of reconciliation, Puffing Billy Railway acknowledges Aboriginal and Torres Strait Islander peoples as the traditional owners of this country and their connection to land, water and community. We pay our respect to them, their cultures and customs, and to elders both past and present.