Get in touch with us

General Website Enquiry

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For general enquiries and bookings, contact our Belgrave office during business hours (9 am to 5 pm AEST) Monday to Friday and from 9 am to 12 pm AEST on Saturdays.


General Information and Bookings:

Day Out With Thomas:

Puffing Billy Running Festival:

Volunteer Opportunities:


Donation Request:

Media Enquiry:

Partnership Enquiry:

Filming and Photography requests: Read more information about how to obtain permission.
We will aim to respond to your email within five business days of receiving it. Please note that if we need to make complex arrangements for your filming/photographic activity it may take us more than five days to respond to your request and confirm permission.



Puffing Billy Railway
1 Old Monbulk Road
P.O. Box 451
Belgrave, VIC 3160

Phone: + 61 3 9757 0700
Fax: + 61 3 9757 0705