ABOUT OUR GIFT VOUCHERS
- Gift Vouchers are valid for 3 years from the date of purchase and must be redeemed over the phone prior to the day of travel.
- Please note that Puffing Billy gift vouchers purchased online cannot be redeemed online.
- Kindly contact us on (03) 9757 0700 during business hours and quote your voucher number and which date you would like to book for.
- If you have a gift voucher or special guest pass for the Excursion Train that expired during lockdown: We understand your circumstances and don’t want you to miss out! Please contact our Customer Service Centre via email at firstname.lastname@example.org or on 03 9757 0700 and we will book your ticket in for a particular date.
Relax and unwind with a majestic three-hour steam train journey as you take in the scenic vista of the Dandenong Ranges.
Visitors have the choice of indulging in a three-course menu or two-course Grazing Platter. This is a perfect experience for anybody who loves spending time with family and friends in a tranquil environment.
Find out more about the experience here.