Welcome to Puffing Billy Railway, be part of our story!

The first step to becoming a Puffing Billy Railway volunteer is to submit an Expression of Interest.

Puffing Billy Railway is committed to providing positive experiences for children in an environment that’s caring, nurturing and safe.  We are proudly a Child Safe organisation and employ a range of screening practices as part of the selection process. All applicants are required to have started the process of gaining a volunteer Working with Children check HERE, we will also be running a National Criminal History Check as part of our onboarding process.

Please read the FAQs before proceeding to the applicant portal.

Puffing Billy Railway volunteers must be 18 years of age or older.

Volunteers Standing Infront Of Locomotive Station Master And Driver

Ready to Join Our Volunteer Crew?

What's Next?

Phone Interview

Once you have submitted an Expression of Interest, a member of our People & Culture team will be in touch to conduct a short telephone interview and get to know you a little more.

Info Session

From the telephone interview, we hope to invite you to attend an online information session where you can learn more about our railway and hear from present volunteers and staff, lots of opportunities to ask questions! These sessions are held once per month, please email volunteering@pbr.org.au for a link to the next session

Pathways Program

Suitable candidates will then progress to our Pathways Program, this will provide you with an introduction to the Railway and our training pathways. This half day program includes a behind the scenes tour of our railway where you get to see, smell, and get a real feel for the railway in all its glory!


During this stage of the application process, candidates will complete their mandatory compliance training modules via their individual log ins. These are a series of online tasks undertaken as eLearning and can be completed in the comfort of your own home. 

Crimcheck & Working With Children Check

Puffing Billy Railway is proudly a Child Safe Organisation and our selection process includes a range of screening processes, this includes a National Criminal History Check and Working With Children Check, which is completed by the People & Culture team.

Health Assessment

Volunteers will undertake a Category 3 Rail Safety Worker Health Assessment. You can read more about health and fitness requirements in the volunteer FAQs (below).

Once you have completed the above we will introduce you to your team where you will be paired up with a skilled volunteer to begin with some buddy shifts!  The People & Culture team will be there to support you every step of the way and can be reached via email at volunteering@pbr.org.au. We encourage you to ask as many questions as you need!

Puffing Billy Railway reserves the right to refuse any unsuitable applicants at any stage of the volunteer selection process.


Want to find out more about what roles are available as a volunteer of Puffing Billy Railway?

The countdown is on to our next online information session!


5.00PM - 6.00PM

Please contact volunteering@pbr.org.au for further information.

2024 information sessions - held online on the first Thursday of every month from 5pm - 6pm:

4th July | 1st August | 5th September | 3rd October | 7th November | 5th December

Frequently Asked Questions

Contact Our People & Culture Team

If you have any further questions or queries about Volunteering with Puffing Billy Railway, please contact our People & Culture Team.

The Puffing Billy Railway Board (the PBRB), the operator of the Puffing Billy Railway, is committed to protecting the privacy of all individuals’ Personal Information, Sensitive Information and Health Information that it may collect and hold. View our full privacy policy.

Phone: (03) 9757 0715

Fax: (03) 9757 0705

Email: volunteering@pbr.org.au

Mail: People & Culture Team, PO Box 451, Belgrave, 3160