Puffing Billy Railway is committed to offering an enjoyable experience for everyone and has have a range of family friendly facilities available for our passengers.


Only folding or narrow prams can travel on Puffing Billy because of our heritage carriage doors. We encourage you to bring your light stroller if you have one, and kindly fold it before boarding so that you can place it underneath the bench seats the carriage whilst underway.



Baby change facilities are available at all stations.

  • Belgrave and Lakeside stations: Parenting rooms with baby change facilities
  • Menzies Creek and Gembrook stations: Baby change table in the disabled toilets.


A microwave is available in the baby change room at Belgrave station. Alternatively, please approach the volunteers in the refreshment rooms at one of our stations, and they will be able to assist.



A range of food and beverages are available for purchase from our stations, including pies, sandwiches, hot and cold drinks as well as ice creams and sweets.

Additionally, a range of Puffing Billy merchandise is for sale, including the very popular Puffing Billy flags!


Playgrounds are located at Emerald, Lakeside and Gembrook stations.


Toilets are located at Belgrave, Menzies Creek, Emerald, Lakeside and Gembrook stations. Please note there are no toilets available on board the train itself so we encourage you to let the children use the facilities before boarding. Kindly note the following journey times between stations:



Acknowledgement Statement

Puffing Billy Railway acknowledges the Wurundjeri and Bunurong people as the Traditional Custodians of the land on which Puffing Billy Railway operates, and pay our respects to their Elders past, present and emerging.

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We respect and welcome people of all backgrounds, genders, sexualities, abilities, and cultures.

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Call us: (03) 9757 0700 (Intl. +61 3 9757 0700)