Day Out With Thomas Volunteer Manuals

Thank you for volunteering your time and energy at the upcoming Autumn 2019 Day out with Thomas.

2019 Autumn season dates: February 23 & 24 and March 2, 3, 16 & 17

View current Day Out With Thomas roster here


DOWT Manual: View PDF here

Autumn 2019 DOWT Sitemap: View PDF here


Volunteer briefing is at 8:30 am, followed by bacon & egg breakfast muffin and coffee.

Volunteer bus from Belgrave (return) is available - please book by emailing

Train ops crew transfers - instructions are available from your roster officer.


Volunteer Parking: available as per Autumn season, alongside J.A.C. Russell Park (entry via Station St) and at the back of the Heritage Platform, access Station St, then the laneway (Innes Rd.)

Remember to bring your PBR parking pass.


For general roster enquiries, please contact:
David Rashleigh 0418 178 156


Any roster changes over the weekend, please contact:

Matt 0419 677 876

Michelle 0429 639 337

AIMG 8181
20180304 31 Ph. Dean Gifford DOWT Autumn Roger In Open Carriage
K Thomas Driver And Fireman By Karen Gunn.jpg 660x400 Q85 Crop Subsampling 2 Upscale

Position Descriptions

Role: Meet & Greet

Customer focused role, greeting and informing passengers as they enter the Railyard. This role has busy and quiet periods; volunteers may be requested to do other tasks. View PDF here.

Shift: 8.30am – 3.30pm

Location: Site Entry, Ticket Booth, Railyard

Site Map Ref.: 1, 2


Role: Ticket Attendant

Customer focused role, exchanging tickets for wristbands, informing passengers of the activities available in the Railyard. Also the Hub for event communication - for passengers, volunteers and event management. View PDF here.

Shift: 8.30am – 3.30pm

Location: Ticket Booth

Site Map Ref.: 2


Role: Certificates Attendant

Customer focused role, printing the personalised certificates for passengers. Competent ability to use a laptop and printer is required.

Shift: 8.30am – 3.30pm

Location: Town Station

Site Map Ref.: Star


Role: Photo Attendant

Manage the queue and supervise the actors who are photographing passengers with the Thomas loco. Ensuring safe and timely movement in the designated area. View PDF here.

Shift: 8.30am – 3.30pm

Location: 3 Rd, Railyard

Site Map Ref.: 5


Role: Crossing Marshall

Supervise the rail line crossing points to ease congestion in the event site and ensure passenger safety. Communication with train crews and signalman is key. View PDF here.

Shift: 8.30am – 3.30pm

Location: Rail line crossings

Site Map Ref.: 9, 12


Role: Station Master

Manage the safe embarkment and disembarkment of passengers to carriages, coordinate the departure and arrival of the Thomas Shuttle. View PDF here.

Shift: 8.30am – 3.30pm

Location: Heritage Platform

Site Map Ref.: 11


Role: Conductor / Passenger Safety Supervisor

Assist with the safe embarkment and disembarkment of passengers to carriages, travel aboard the Thomas Shuttle. View PDF here.

Shift: 8.30am – 3.30pm

Location: Heritage Platform, Train

Site Map Ref.: 11