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We trust you'll find the answer to some of your queries in our Frequently Asked Questions. If your query is not listed, please fill out the enquiry form below and we'll get back to you as soon as we can.

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Frequently Asked Questions

Contact Us

Enquiry Form

General Website Enquiry - with topic drop down list

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Prefer to call? (03) 9757 0700

For general enquiries and bookings, contact our Belgrave office during their opening hours:

  • 9.00am – 4.00pm AEST, Monday to Friday
  • 9.00am – 12.00pm AEST, Saturdays and Sundays

Media Enquiries

Request a media kit or email the Marketing and Communications Team on puffing.billy@pbr.org.au.

Request Media Kit

Filming and Photography

Read more information about how to obtain permission.
We will aim to respond to your email within five business days of receiving it. Please note that if we need to make complex arrangements for your filming/photographic activity it may take us more than five days to respond to your request and confirm permission.

More info

Engineering Services

Email our Engineering Team at engineering@pbr.org.au or have a look at our Engineering Services page for more information.

More info

Tourism Marketing Package

Have a look at our Tourism Marketing Package page for more information or email puffing.billy@pbr.org.au.

Collaborate with us

Puffing Billy Railway
1 Old Monbulk Road
P.O. Box 451
Belgrave, VIC 3160
Australia

Phone: + 61 3 9757 0700
Fax: + 61 3 9757 0705
Email: info@pbr.org.au