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PuffingBillyRailway MasterLogo REV RGB (1)
  • TICKETS
    • Buy Puffing Billy Tickets
    • Gift Vouchers
  • EXPERIENCES
    • Daily Excursion Trains
    • Education Programs
    • Senior Packages
    • Menzies Creek Museum
    • The Puffing Billy Dog Express
  • EVENTS
    • Paint and Sip at Puffing Billy Railway
    • Murder on the Puffing Billy Express
    • Day Out With ThomasTM
    • Puffing Billy’s Train of Lights
    • Puffing Billy Running Festival
    • A Night at the Museum | Halloween Experience
  • VISIT
    • Plan Your Visit
    • Ticket Prices & Timetables
    • Getting Here & Parking
    • Safety Notice
    • Guide To Your Journey
    • Dining options
    • Accessibility
    • Explore The Region
  • VISITOR CENTRE
    • About the Lakeside Visitor Centre
    • Visitor Centre Dining
    • Art Exhibition
    • Visitor Centre Activities
    • Functions
  • VOLUNTEER
    • Volunteer Opportunities
  • DONATE
  • ABOUT
    • About Puffing Billy
    • Keeping Children and Young People Safe
    • Governance
    • Community Committees
    • Careers
    • Tourism Marketing Package
  • CONTACT
    • Contact Us
    • Frequently Asked Questions
    • Join our e-News
    • Filming & Media
    • Visitor Feedback
×
  • TICKETS
    • Buy Puffing Billy Tickets
    • Gift Vouchers
  • EXPERIENCES
    • Daily Excursion Trains
    • Education Programs
    • Senior Packages
    • Menzies Creek Museum
    • The Puffing Billy Dog Express
  • EVENTS
    • Paint and Sip at Puffing Billy Railway
    • Murder on the Puffing Billy Express
    • Day Out With ThomasTM
    • Puffing Billy’s Train of Lights
    • Puffing Billy Running Festival
    • A Night at the Museum | Halloween Experience
  • VISIT
    • Plan Your Visit
    • Ticket Prices & Timetables
    • Getting Here & Parking
    • Safety Notice
    • Guide To Your Journey
    • Dining options
    • Accessibility
    • Explore The Region
  • VISITOR CENTRE
    • About the Lakeside Visitor Centre
    • Visitor Centre Dining
    • Art Exhibition
    • Visitor Centre Activities
    • Functions
  • VOLUNTEER
    • Volunteer Opportunities
  • DONATE
  • ABOUT
    • About Puffing Billy
    • Keeping Children and Young People Safe
    • Governance
    • Community Committees
    • Careers
    • Tourism Marketing Package
  • CONTACT
    • Contact Us
    • Frequently Asked Questions
    • Join our e-News
    • Filming & Media
    • Visitor Feedback

PBPS Grievance & Dispute Resolution Policy & Procedure

Home > PBPS Grievance & Dispute Resolution Policy & Procedure > PBPS Grievance & Dispute Resolution Policy & Procedure

PBPS Grievance & Dispute Resolution Policy & Procedure

October 9, 2018

PBPS Grievance & Dispute Resolution Policy & Procedure

Atsi

Acknowledgement Statement

Puffing Billy Railway acknowledges the Wurundjeri and Bunurong people as the Traditional Custodians of the land on which Puffing Billy Railway operates, and pay our respects to their Elders past, present and emerging.

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We respect and welcome people of all backgrounds, genders, sexualities, abilities, and cultures.

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