THE POLAR EXPRESS™ Train Ride is SOLD OUT

However, tickets are still available for our regular Puffing Billy train journeys. Book now to avoid disappointment!

For the first time in Australia and the Southern Hemisphere, Puffing Billy Railway will bring the magic of film to life with 13 days of festive fun on THE POLAR EXPRESS™ Train Ride.

Beginning December 11 – 23 and bound for the North Pole, THE POLAR EXPRESS™ Train Ride will immerse guests in the sights, sounds, and intrigue of this treasured holiday classic while weaving through the railway’s original mountain track from Belgrave to Menzies Creek and Lakeside.

Inspired by Chris Van Allsburg’s Christmas picture book and the 2004 animated hit movie, THE POLAR EXPRESS™ tells the story of a boy who takes an enchanting Christmas Eve train ride to the North Pole to receive a special gift from Santa.

Golden Ticket Photo
THE POLAR EXPRESS™ Train Ride Is Coming To Puffing Billy Railway For Christmas!
  • Event Dates

    11 - 23 December
    2021

  • START TIME

    9 am

  • LOCATION

    Belgrave station

    Get Directions

With golden tickets in hand, Puffing Billy Railway’s THE POLAR EXPRESS™ Train Ride starts at Belgrave Station, giving passengers the chance to meet characters from the book, listen to a book reading of The Polar Express prior to boarding, live out scenes from the movie, and sing along to the sounds of the motion picture soundtrack, all while wearing their best set of pyjamas! The train ride will whisk families away on an hour-long journey (each way) through the rainforests and fern gullies of the Dandenong Ranges, with characters waiting at station stops to keep the Christmas spirit in check.

Once the train rolls into Lakeside, ticket holders will enjoy hot chocolate, a delicious cookie and one final theatrical performance before the man himself – Santa Claus – appears and welcomes the young and young at heart into his official North Pole residence at the Lakeside Visitor Centre!

On the return trip, all guests will take home an exclusive THE POLAR EXPRESS™ complimentary sleigh bell – heard by all those who BELIEVE! – their souvenir golden ticket and the merry memories made on this jolly train trip.

Hero Boy And One Of Santa's Little Helpers
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Event Activities

Memorable moments begin from the moment you arrive at Belgrave Station and all the way to Lakeside Station and the new state of the art Lakeside Visitor Centre.

  • 30-minute interactive theatrical experience prior to departure from Belgrave
  • A four-hour return journey from Belgrave to Lakeside with a short stopover at Menzies Creek
  • Meet & Greet with Santa and his little helpers at the North Pole
  • A Scavenger Hunt and other activities at the Lakeside Visitor Centre
  • Hot Chocolate and delicious cookie on arrival at Lakeside
  • Exclusive THE POLAR EXPRESS™ complimentary sleigh bell and souvenir golden ticket
  • Unique Photo opportunities

Just like the kids in the book and movie, families are encouraged to wear their pyjamas for the ride!

POLAR EXPRESS 100
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Exclusive THE POLAR EXPRESS™ merchandise

Exclusive to Puffing Billy Railway in Australia, you can purchase THE POLAR EXPRESS™ merchandise in the gift shop on the day of travel! This will also be available for sale in our online shop.

Ticket prices

Family (2A + 2C)Adult (16+ years)Child (4-15 years)Toddler (1-3 years)Infant (under 1 year) *
$184.00$73.00$38.00$25.00$0.00
Family (2A + 2C)Adult (16+ years)Child (4-15 years)Toddler (1-3 years)Infant (under 1 year) *
$184.00$73.00$38.00$25.00$0.00

* Please note that while infants under the age of 1 year travel free of charge, they still require a ticket due to COVID Safety requirements.

WE ARE COVIDSAFE

Guided by the health advice of Victorian Government, we have adopted a set of safety measures to keep you, our staff, and volunteers safe. And don’t worry… these safety measures won’t get in the way of all the fun and adventure but will allow you to enjoy the experience knowing you are in safe hands!

We have implemented the following measures to ensure your safety:

  • Increased cleaning and disinfecting of all contact surfaces and other high-use areas.
  • Reduced passenger numbers across each carriage and carriage allocation.
  • Reduced opportunities for contact with the use of contactless payment methods.
  • Installed hand sanitiser stations at all ticketing, retail, and food & beverage areas.
  • Installed Perspex screen guards at all ticketing, retail, and food & beverage areas.
  • All staff and volunteers have completed coronavirus (COVID-19) training and mandatory vaccination requirements.
  • Installed signage and markers to remind patrons to ensure physical distancing is kept from others.

What You Need To Know

We remind visitors that our staff and volunteers are adapting to these new safety measures in the same way that you are. Please be patient and respectful as they help you in the best way they can.

To keep yourself, your friends, and your family safe, all visitors must follow these five key actions:

YOU MUST CHECK-IN WHEN VISITING INDOOR AND OUTDOOR AREAS OF THE RAILWAY.

Please scan our QR codes on the Service Victoria app every time you visit a station, platform, or any railway location. This is a requirement of all passengers, including minors. If you do not have a device or are unable to check all passengers in, please speak to our friendly booking office staff who will be able to assist.

PROOF OF VACCINATION STATUS REQUIRED.

All visitors aged 16 and over must be fully vaccinated to enter all indoor and outdoor areas of Puffing Billy Railway. Before you arrive, please make sure you have added your COVID-19 digital certificate to the Service Victoria app or bring printed proof of your vaccination, or applicable medical exemption, with you. Proof of ID will be required when providing a printed certificate. If you are unsure how to obtain your COVID-19 Vaccination Certificate, please refer to the Victorian Government's Coronavirus website at https://www.coronavirus.vic.gov.au/vaxproof.

YOU MUST WEAR A FACE MASK THAT COVERS YOUR NOSE AND MOUTH.

Visitors over the age of 12 will not be permitted entry if they do not have a fitted face mask on when indoors unless a lawful exception applies. Visitors will not be permitted entry if they do not have a fitted face mask on that covers their nose and mouth. Please note, the mandatory wearing of fitted face masks is subject to change by the Victorian Government and visitors will be expected to adhere to the rules that are in place at the time.

KEEP YOUR DISTANCE.

Stay 1.5 metres away from those you don’t live with.

STAY AT HOME AND GET TESTED IF YOU HAVE SYMPTOMS OF CORONAVIRUS (COVID-19), HOWEVER MILD.

For further information on what we are doing to keep everyone safe during their visit, check out our Puffing Billy Railway COVIDSafe Guidelines. Please follow all the guidelines, and let's work together to help you have the most magical experience yet!

Please note if you are feeling unwell please contact our friendly Customer Service Team prior to your selected date of travel to assist you with your booking amendment. Simply email info@pbr.org.au or call 03 9757 0700.

For further information on what we are doing to keep everyone safe during their visit, please click here.

FREQUENTLY ASKED QUESTIONS

THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s21)