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For 24-hour recorded information on Time Table and Fares information phone (03) 9757 0700.
For general enquiries and bookings, contact our Belgrave office during business hours (9am- 5pm AEST) Monday to Friday and from 9am to 12pm AEST on Saturdays.
Fax: (03) 9757 0705 (Intl. +61 3 9757 0705)
Puffing Billy Railway
1 Old Monbulk Road (PO Box 451)
Belgrave VIC 3160
Frequently Asked Questions
We trust you'll find the answer to some of your queries there. If your query is not listed, please call us on on (03) 9757 0700 or email us on one of the addresses listed below.
General Information and Bookings: firstname.lastname@example.org
Day Out With Thomas: email@example.com
Great Train Race: firstname.lastname@example.org
Santa Special: email@example.com
Volunteer Opportunities: firstname.lastname@example.org
Donation Request: email@example.com
Media Enquiry: firstname.lastname@example.org
Filming and Photography requests: Read more information about how to obtain permission here.