Retail Food & Beverage Assistant - Part Time

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Puffing Billy Railway is one of Victoria’s leading tourist attractions and welcomes visitors from both Australia and overseas. Passenger numbers have been increasing year on year, with families being a key market segment. The Railway is dedicated to the passengers’ experience and to maintaining our popularity as a safe and enjoyable tourist destination.

Puffing Billy Railway is seeking an experienced Retail, Food & Beverage Assistant to assist our Commercial Manager with the day to day running of the Commercial division. Key responsibilities will include merchandising, stock control, rostering and procurement as well as undertake retail shop duties, supervise and assist with functions and events. Based at Belgrave, this part time role will work 5 out of 7 days with availability to work weekends and public holidays when required. Experience in a similar role combined with your determination to succeed will ensure your success in the position. 

Key responsibilities for this role are (but not limited to):

  • Deliver excellent internal and external customer service.
  • Merchandise all shops on a regular basis to maximise all sales opportunities.
  • Procure materials and supplies for Retail and Food & Beverage areas and receive deliveries.
  • Undertake shop assistant duties and cover shifts as required.
  • Prepare and dispatch stock orders daily to the Retail and Food & Beverage areas.
  • Place orders with suppliers.
  • Assist with invoicing through the stock package.
  • Build positive relationships with caterers and entertainers
  • Build and maintain individual client relationships in regards to function arrangements.
  • Maintain rosters ensuring all shifts are filled and staff are well informed. 

Key Selection Criteria for this role are:

  • An understanding of Puffing Billy’s history and current business is desirable.
  • 5 years experience in a similar role.
  • Knowledge of the Tourism and Hospitality industry.
  • Current motor vehicle driver’s licence (manual).
  • Current Responsible Service of Alcohol certificate.
  • Experience in food preparation, presentation and delivery of food items.
  • Current Food Supervisors Certificate.
  • Experience with inventory systems is advantageous.

Experience in a similar role combined with your determination to succeed as part of the railway operations will ensure your success in the position.

Previous applicants need not apply.

To view a copy of the position description, please click on the link below.

Position Description

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